When most people hear “wiki” they think about Wikipedia. While Wikipedia is the best known public wiki it is not a great tool for organizational communicators. It is a self-regulated community that is not really open to the input of corporate types.
But that doesn’t mean that wikis aren’t a valuable social media tool. They are, especially for collaboration within companies, groups and teams.
Harvard Business Review just published a terrific article that outlines how wikis can contribute to internal communication. “Wikipedia founder Jimmy Wales on making the most of company wikis” offers great ideas for how to use wikis to collect the best thinking of all employees.