I don’t watch much TV, but my favorite channel when I do is Bravo. Lately, I have caught some episodes of Tabatha’s Salon Takeover. This is a reality show has the straight-talking Tabatha Coffey lend her advice to help desperate salon owners turn their struggling businesses around.
I don’t watch it for tips on how to run a great salon-I watch it because it is a fascinating look at how communication effects our success. The people who reach out to Tabatha for help are generally clueless about how their communication is affecting their staffs, customers and business success.
Give it a try. Call it research 🙂