If you need for website visitors to create a password, there are ways to make it easier for them to do that successfully. These recommendations are backed by research done by Nielsen Norman Group.
Coming up with compliant and memorable passwords is challenging, and it is completely frustrating when the requirements for a password are not clear. Help you users avoid frustration (and eliminate the phone calls and emails asking for help) by:
- Make the password requirements visible upfront
- Allow users to unmask the password
- Show a strength meter
[Related: How Does Your Password Measure Up?]
Make Rules Visible
When your website doesn’t define password requirements before the user is asked to take that step, users are essentially being asked to play a game where the rulebook is hidden. That’s not fun.
State the password requirements, and make sure that the user can see them the entire time that the field is selected.
Show the Password
Allow users to see the password they are creating. This will give the user the chance to see and remember the password and avoids entry mistakes. having to remember something entered in error is no fun either.
Some users create easily guessable passwords. Motivate people to create better passwords by showing how secure the password is.
For more details, see Password Creation.