First there was no email, then it was seen as a great workplace distractor. Now, most of us spend every work day using email to get the job done. New tools like Slack are pushing us to the next frontier of business communication.
After seeing references to Slack in several places, I took a look and see several inefficiencies that it addresses. I have a feeling like we are getting a solid look at a future of business communication that moves beyond the parameters of email:
- Everyone sees everything. Organize conversations in open channels. Make a channel for a project, a topic, a team, or anything—everyone has a transparent view of all that’s going on. You don’t have to decide who to cc in every new message.
- Private channels that create thread of conversations among colleagues and clients. All related conversations and files are interconnected.
- Everything—messages, notifications, files, and all—is automatically indexed and archived so that you can have it at your fingertips whenever you want. No more searching your email folders.
- Connect all tools in one interface so that all notifications happen in one place.