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Protect Your Brand on Social Media
/0 Comments/in Online Marketing /by Jill KurtzSocial media is an important way to connect with your audience. Although you can’t – and shouldn’t – be active on every social site you do need to take steps to protect your brand on social media channels. Make social media registration a priority, even if you don’t plan on being active. Proactively register your […]
SEO Matters!
/0 Comments/in Online Marketing, Search Engine Optimization /by Jill KurtzEvery piece of content you create should be developed with SEO – search engine optimization – in mind. SEO matters if you want your website and its content to be found by people online. Why else would you have a website! SEO is less of a moving target than in years past, so now is […]
How to Explain a Policy to a Customer
/0 Comments/in Communication /by Guest BloggerGuest Post By Leslie O’Flahavan Your customer should’ve read your company’s policy before purchasing your product. They kinda lied when they clicked the “I accept” box without reading a word of the fine print. Now they’re requesting a return, refund, or exception that your policy doesn’t allow. They’re sending you angry emails because the policy […]