What has happened to customer service? My guess is that companies have decided that this is a cost to be cut. The consequences may far outweigh the savings. In my dealings as a consumer, I have recently needed to contact several customer service departments. I have universally found: Automated systems that provide “answers” that are […]
Some communication attempts that have me scratching my head.
https://kurtzdigitalstrategy.com/wp-content/uploads/2021/12/seenoevilspeaknoevilhearnoevil-scaled.jpg 1708 2560 Jill Kurtz /wp-content/uploads/2018/03/cropped-KDS-logo-for-print.png Jill Kurtz2022-03-01 08:20:002023-08-17 15:33:48Providing Real Customer Service