Your Online Reputation May Be Harming Your Business

As business people, we all pay attention to what we present to our customers. Is our store tidy and are the right products features? Does our appearance strike the right impression at meetings? Do we listen to customers and potential customers to really understand their needs. All good, but what about your business online? Today’s […]

The Secret to Business Success Lies with Your Customer Facing Employees

Guest Post By Kim Fredrich We hear a lot about how the customer is King. And how in the age of social media, we as consumers, have all the power. And yet, Comcast has the ability to completely upend our lives (because access to the Internet is essential to life, right?) simply by making us navigate […]

Your Profile Image Can Make (or Break) Referrals

Have you considered the importance of your Facebook profile photo to the process of getting referrals? As someone who regularly refers the people and businesses I am connected with on Facebook, I have a message for you: make sure your page name and profile photo makes you easy to find! When someone is on a […]