7 Steps to Complete Client Delight

Guest Post by Kim Fredrich, Sales for Non-Salespeople Clients purchase from you with the expectation that you’ll deliver what you’ve promised. Sounds like a solid way to run a business. What happens when you delight your customer? When you: Really, truly listen to your client’s needs Make it easy to buy from you Exceed expectations… Read More

Focus on Building Customer Relationships

When developing your marketing strategy, focus on building relationships. “One and done” is wasted effort. Developing connection that allows for ongoing relationship creates greater dividends for your marketing investment. Establish Customer Relationships Focus on things that will keep your customer engaged after a sale. Keep customers happy and engaged at all times. Offering a subscription… Read More