Kurtz Digital Strategy
High Impact Marketing and Communication
Guest Post By Kim Fredrich We hear a lot about how the customer is King. And how in the age of social media, we as consumers, have all the power. And yet, Comcast has the ability to completely upend our lives (because access to the Internet is essential to life, right?) simply by making us navigate… Read More
The direct message (DM) feature of Twitter offers many ways to engage with your audience. And since they don’t have a character limit, DMs have the added advantage of allowing interaction without having to skimp on words. Here are three tips to use DM in your communication strategy. Tip 1: Make Sure Your Settings Allow You Receive Direct Messages from… Read More
Today’s consumers expect timely service-based communications by text messaging to their phones. So, if you are sending something, dispatching someone to help, or notifying of a fix, text messaging is the tool for you. The 2016 Transactional Messaging Consumer report from Vibes offers data, insights, strategies, and use cases for meeting this strong consumer expectation.… Read More