Three Tips for Strategic DM on Twitter

The direct message (DM) feature of Twitter offers many ways to engage with your audience. And since they don’t have a character limit, DMs have the added advantage of allowing interaction without having to skimp on words. Here are three tips to use DM in your communication strategy. Tip 1: Make Sure Your Settings Allow You Receive Direct Messages from… Read More

Communicate Timely Service Information by Text

Today’s consumers expect timely service-based communications by text messaging to their phones. So, if you are sending something, dispatching someone to help, or notifying of a fix, text messaging is the tool for you. The 2016 Transactional Messaging Consumer report from Vibes offers data, insights, strategies, and use cases for meeting this strong consumer expectation.… Read More