Social Media Role Models

Some great examples of companies using social media to listen and build relationships with their customers include:    Marriott: Bill Marriott blogs because he says “I am able to talk about whatever I want and people are able to talk to me.” Coca-Cola: While it didn’t create the original Fan Site on Facebook,… Read More

Marriott Is Blogging, Why Aren’t You?

A lot of would-be bloggers out there are still nervous about losing control of conversations. At least that is what they tell me. Well, I have found a model for you all to follow: Bill Marriott. His blog, Marriott on the Move, is a lively collection of posts and comments. Are all the comments 100… Read More