7 Steps to Complete Client Delight

Guest Post by Kim Fredrich, Sales for Non-Salespeople Clients purchase from you with the expectation that you’ll deliver what you’ve promised. Sounds like a solid way to run a business. What happens when you delight your customer? When you: Really, truly listen to your client’s needs Make it easy to buy from you Exceed expectations… Read More

Want to Boost Sales? Do Less “Selling”

Guest Post By Colin Spence, Outsourced Sales VP, Sales Xceleration. One of the common complaints owners of businesses often have about dealing with salespeople is that they are, well, “too salesy.” By that they mean that salespeople are often too pushy, too persistent, too determined to make a sale regardless of whether that sale is… Read More