How to Use Social Media in Online Marketing
Is social media part of your online marketing for your brand? There are many reasons it should be. Here is an an outline on how to use social media in online marketing.
Most Americans use one or more social channels, so it is a great way to connect with your audience.
Many small businesses struggle to achieve marketing success on social media. You need an intentional strategy that follows best practices.
Have a Social Media Marketing Plan
Define your goals and the platforms that are best suited to help you achieve them. Further, define exactly what you need to do on each channel you select.
Pick the Best Social Media Channels
You do not need to be everywhere on social media. I repeat, don’t sign up for every channel you hear about. Use only the channels that your target customer uses.
Look online at the data about who uses each platform. You can also ask customers and others who represent your target audience what they use.
Focus on Building the Right Social Communities
Don’t focus on amassing the most followers, focus on connecting with the right followers. You want to use social media to connect with your target audience. Know who your target is and focus on making those connections. Quality trumps quantity every time.
Pay Attention to the Competition
Watching what your competitors do on social media isn’t unethical. It’s smart. Pay attention to what works and what doesn’t.
Listen as Much (or More) than You “Talk”
Social media should be, well, social! That means a two way interaction. Your posts are the equivalent to your part of the conversation. Engagement from your community in the forms of comments, posts, and reactions are their part.
Make sure you invite a balance! No one likes people (or brands) who only talk about themselves and don’t let others share. Engage in serious social media listening.
Measure Social Media Marketing Often
Take time to measure the effectiveness of your social media efforts. Your great ideas may be getting you to your goal or they may be falling flat. You won’t know unless you take time to assess.
Pay attention to short term data, like the interactions on your most recent post, as well as longer term trends. Don’t be afraid to change your plan to make the most of what’s working!
More and more brands report that they use social media to generate leads and new business. Here are current best practices for using social media to boost business.
If 2020 has taught us anything it is that online is important for more than just transactional selling. It is a viable and effective place to make connections, build relationships and develop engagement with our brands. All businesses need a social media marketing strategy that puts emphasis on the social.