You want your website to offer a good user experience. Does it? You need to get feedback and data from actual users to get the answer. Read More
Ask Users to Learn if Your Website Works
Website Details – Helping Visitors When Things Go Wrong
When setting up and refining a website, we pay attention to what happens when things go well. But what about the visitor who tries a bad link or goes to a page that doesn’t exist? In technical terms, the server has you covered. Any time a visitor tries to go to a page that isn’t… Read More
You May Get More Time from Users, But They Want Info Fast
According to the Limelight Networks, Inc. second annual The State of the User Experience, time spent online in the past year has increased—with 45 percent of respondents spending more than 15 hours a week on their laptop, tablet, and/or phone. The group making up the majority of these power users is Baby Boomers—individuals aged 51-69.… Read More