It’s seems like such a great idea – arrange your website navigation around the primary audiences that use it. The only problem is that this approach is often more confusing … Continue Reading >
The Pitfalls of Audience Based Navigation
Time Craigslist Paid Attention to Usabilty
I am a long time fan of Craigslist. When founder Craig Newmark spoke at the 2008 PRSA International Conference in Detroit I cheered when he discussed his focus on usability … Continue Reading >